TotalCare Services

Xylem TotalCare is a comprehensive, integrated portfolio of services that ensures that our customer’s business keeps running at its best. Our portfolio comes backed by deep systems knowledge and expertise in water and wastewater applications. This gives our customers operational security and more time to focus on their core business.
Solutions expertise
Customers get access to the deep system expertise and know-how built intoTC jpgbb.JPG Xylem product brands to ensure they’re always up and running. Our standardized service packages let them use our service and support on their terms.
Select the service level you need
Our standardized service packages meet every need – from the very basic to the advanced. The more basic the service, the easier on the customers’ budget. The more advanced, the greater peace of mind for the customer.
b1.JPGReliable service
Our global expertise and local presence means our customers can rely on us as a trustworthy partner. We assure prompt service delivery worldwide. With Xylem TotalCare services, our customers are just one phone call away from integrated service and support that they won’t find anywhere else.
Our service catalog
The Xylem TotalCare offering consists of well-defined standardized service packages, displayed in a service catalogue.  Our customer can choose the package that meets their needs, without lengthy discussions or questions. Since the service scope and price are defined in advance, they pay only for the services they require. Customized service packages, of course, are still available upon request.
Service groups
The service packages are ordered in the twelve groups, displayed below:


For more information on TotalCare services from Xylem in the UK, please call 0115 940 0111 to speak to your local sales representative.