Installation & Commissioning
Xylem is more than simply a product manufacturer. We work hard to understand the challenges and demands faced by our customers, and can offer a broad range of services delivered by our experts, that will support you at every stage of your project.
From the early stages of any project we can assist with all aspects of the design, supply and installation of a packaged pumping station. Our highly skilled team of engineers will actively work with clients to provide the best product for application.
Xylem provides a pre-adoption advisory service for UK property developers.
We offer this service to avoid the difficulties facing many developers who still have other suppliers’ pumping stations among their assets because they were unable to transfer ownership to the local water authority. 
Our experienced consultants work closely with developer and water utility to guarantee successful adoption and transfer of the asset.
Xylem offers:
·         Guaranteed adoption of pumping station
·         Integrated project management
·         UK-wide coverage
·         Remedial work included
·         24/7 maintenance cover
Meeting the design criteria
We liaise closely with the appropriate water authority at an early stage in a project to ensure that your pumping stations will meet the authority’s full design criteria and SFA requirements, paving the way for future adoption. At the same time, our expert designers will make sure that we can procure and build the most cost-efficient pumping station possible.
Xylem commissioning engineers are all approved by the NICEIC and offer a commissioning service for our full range of packaged pumping stations and related control equipment.
Our commissioning service not only ensures the correct electrical connection of pumps, floats and ancillaries, but we will ensure that your packaged pumping station is fully functional and optimised to your particular application upon completion.
Aftermarket and Service
Xylem is able to provide a fully comprehensive aftercare service, including 24/7 emergency breakdown attendance, preventative maintenance contracts, workshop repair and pumping station refurbishments. It is our aim to provide customers with the highest possible level of care, starting with pre-sale and continuing throughout the entire lifetime of the product. Our strategically located service centres are supported by a mobile team, reacting quickly to call-outs.


Preventative Maintenance Agreements
A Preventative Maintenance Agreement is a cost-effective service contract from Xylem TotalCare tailored to meet your specific requirements and budget. A PMA includes at least one scheduled inspection and/or maintenance visit per year, which will identify potential weaknesses in your system and provide the opportunity to take action before it leads to a breakdown. There are two levels of PMA available from Xylem, Premium and Premium Plus.



To find out more about our Preventative Maintenance Contracts and other TotalCare services, why not speak to one of our sales team on 0115 940 7801 or email your enquiries through to