Skill Sets-resource


Resource some 80 plus service engineers are located around the UK. Commissioning engineers, electricians, fitters and Service Managers with a wealth of knowledge of pumping. The average service length of our service engineers is 12 years which gives some indication of our commitment to maintain an aftersales facility for our customers.

All of our electricians are fully qualified, having served a recognised apprenticeship, gained appropriate formal qualifications and undergone full training in the current edition of the wiring regulations. Service engineers undergo regular in-house and external training on the products and other equipment. In addition, Xylem Water Solutions aim to be world leaders in Environmental, Health and Safety practices and we train our service engineers to a very high standard to equip them with the necessary knowledge to carry out their work in a safe and responsible manner. Here are some of the topics in which our service engineers receive formal training.


Training summary
  • Confined space entry
  • Manual handling
  • Basic first aid
  • Slinging and banksman
  • Electricity at work regulations
  • Coshh regulations
  • Abrasive wheels
  • Permit to work procedures
  • Emergency escape units
  • General site safety
  • On site risk assessments
  • Use of personal protective equipment
  • Construction, design & management regulations
  • Health and safety at work act
  • Provision and use of work equipment
  • Isolation procedures